Business Electricity
Business Gas
Business Water
Bulk Energy Users
First bill checker
when you first move into a new property, we can validate for first bill to make sure everything is properly set-up.
Rely on Utility Helpline to save you time and money
Get a quote and see how much you could save
Rely on Utility Helpline for deep expertise and unbridled enthusiasm
Most of our clients find us and choose us because we offer no nonsense advice and support through your energy contracts.
And, if that’s all you want from us, that’s great.
But, in truth, we only spend a minority of our time sourcing prices. Most of what we do is about advising clients, providing consultancy, negotiating third party charges, reviewing bills, and stepping-in to settle queries and disputes with providers.
Rely on Utility Helpline to scrutinise your bills
You’d be surprised how often this happens!
All too frequently, businesses get charged the wrong amount for their electricity, gas, or water. No one notices, and the errors accumulate.
It may be caused by meter faults, poorly-estimated billing, back office errors, or the wrong contract terms being applied to your account. Whatever the reason, you can end up paying far more than you should.
Depending on the size and type of your business, we can provide a full range of bill monitoring services, like:
Change of supplier
when you make the switch, we can review your final bill and also your first bill, to be sure the details are correct.
6-month bill checker
regular checks on your utility bills will root out any issues and stop costly errors from accumulating.
Utility bill health check
a one-off audit of your utility bills, to be sure everything is as it should be.
Rely on Utility Helpline for energy efficiency solutions
Finding low-priced suppliers is only part of the story
For cost reasons, or reputational reasons, or environmental concerns (or, more usually, a combination of all three), many businesses are looking to reduce their energy and/or water consumption.
And we’re specialists at helping customers to get leaner and greener without having to make any uncomfortable sacrifices.
Our standard solutions include:
- Energy efficiency & costs reduction
- Renewable energy advice & funding
- Energy policies & strategies
- ESOS compliance management
- Energy performance certificates (EPC)
- Smart metering (AMR) & monitoring solutions
- SECR, CRC and Carbon Reporting
It’s not just for large companies. For smaller businesses, we offer a low-cost version of our full audit, highlighting exactly where and how you can reduce consumption and costs.
Rely on Utility Helpline for query and dispute resolution
There’s really no need for you to deal direct with your utilities provider, sourcing the right contact details, hanging on the line, or being bamboozled by technical questions.
As a Utility Helpline customer, you have a dedicated account manager. And the most important part of their job description is to make your life easier.
As a Utility Helpline customer, you have a dedicated account manager. And the most important part of their job description is to make your life easier.
- For quick questions
Our advice is simple: if you ever have any question about any aspect of your utilities, no matter how small, ask us first – we love a challenge, and will almost always be able to help. - For longer-running disputes
If you have an ongoing dispute with a utility provider, we can get it sorted. We have an unusually deep understanding about the market and the way providers work. So, we can quickly assess your situation and get to a resolution.
Rely on Utility Helpline for metering and siteworks
Installing a new gas or electricity meter can be a complicated and expensive process, involving the coordination of several parties
At Utility Helpline we have identified and partnered with a select number of energy solutions companies – who cover the entire country and measure-up to our standards of customer care.
So, we offer a full range of high-quality metering solutions, available at a bargain price. Importantly, you retain the freedom to choose your utilities provider (rather than being tied-in to a provider who supplied your metering.
We can help with:
- Multi-utility connections
- Renewable energy solutions
- Gas and electricity meter installations
- Outlet pipework
- Gas and electricity disconnections
Rely on Utility Helpline for water consultancy
It’s not just gas and electricity. We also work with water, and an important part of the Utility Helpline service is the advice we provide.
Consultancy services include:
- Water health-check
- Proactive monitoring
- Water audit
- Feasibility study
- Automated meter reading (AMR)
- Leak detection
- Risk mitigation and drainage mapping
Our consultancy services can be tailored to suit the size and needs of any business.
For example, we can deliver scaled-down versions of full audits to suit smaller businesses – so you can benefit from reduced consumption and costs.
Rely on Utility Helpline for planning ahead
The utilities market is only ever going to get more interesting.
With the volatility in energy prices, the growth in renewables, and an increase in regulatory scrutiny, there will be plenty of opportunities for smart companies to make smart investments and benefit from smart savings.
At Utility Helpline, we’re fascinated by the changes.
We want to share our insights. And advise you on your investments. And keep you updated on new opportunities.